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Release v3.11.0

Every video in the Resource Hub now comes with closed captions — automatically generated from the audio, ready in minutes, and fully editable by admins.


What's new

Automatic closed captions

Every video uploaded to the Resource Hub now gets captions automatically — no manual work required. The audio is transcribed, turned into captions, and attached to the video within minutes of upload.

Highlights:

  • Fully automatic — upload a video and captions are generated from the audio without any extra steps. The status moves from "Processing" to "CC Ready" once complete
  • Built-in caption editor — admins can review and correct captions directly in the dashboard, fixing names or technical terms and saving without leaving the platform
  • Upload your own — prefer your own captions? Upload a standard caption file and it replaces the automatic version instantly
  • In-player toggle — viewers can turn captions on or off while watching, using the standard player controls
  • Download and delete — admins can download captions for use elsewhere, or remove them entirely if no longer needed

More inclusive for everyone

Captions make your video content accessible to more people — anyone who is deaf or hard of hearing, non-native speakers, and viewers in quiet or noisy places.

Highlights:

  • Accessible by default — every new video is captioned automatically, so accessibility isn't an afterthought
  • Easier to follow — captions help all viewers keep up with the content, wherever they are

Improvements

  • Faster, smoother Resource Hub — behind-the-scenes refinements keep video content responsive and reliable

Need help?

Email support@pearsana.com — the team is happy to help with captions, the Resource Hub, or anything else.